IM 641 - Principles and Practices of Quality Management

Credits: 3

Application of fundamental principles of quality management in analyzing and solving operations and manufacturing decisions in modern technological enterprises. Emphasis is directed at the management and control of quality to provide an environment for continuous improvement. Topics to be examined are quality philosophies, Total Quality Management, continuous improvement, Baldridge Award and criteria, ISO Standards, quality control, quality improvement, reliability management, six sigma, design of experiments, quality measurement tools, and quality function deployment.

Prerequisite(s): graduate standing and IM 603 - Survey of Statistics or equivalent or approval of graduate advisor.

Lecture-Lab (ex: 3-1 means 3 hrs lecture and 1 hr lab): Three hours lecture.
Term(s) Offered:

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